Ride the 9-1-1 Wave into the 21st Century

Thank You for Attending the Ride the 911 Wave Forum

Thank you to all that attended the Ride the 911 Wave Forum. Thank you for all the sponsors and APCO/NENA Pacific Chapter officers and staff who put on this wonderful conference. Here are photos from the two day forum.

Ride the 9-1-1 Wave into the 21st Century!

The purpose of the forum is to provide an educational opportunity for the NENA/APCO Joint Pacific Chapter, 9-1-1 public safety community, islands leadership, lawmakers, and private sector partners. The goal of the two day forum is to develop an understanding of Federal, State and County requirements in order to achieve maximum benefit from the statewide Next Generation 9-1-1 technology advancements that have now been implemented.

The APCO/NENA Pacific Island Chapter will host the forum on April 14^th and 15^th, 2014 at the Marriott Waikiki Beach Hotel. This event will coincide with National Telecommunicators Week honoring Hawaii’s 9-1-1 public safety professionals. Conference Registration is $300.

Sponsorships are available for all interested parties in order for the APCO/NENA Joint Pacific Chapter to offset funding for the forum. Platinum Sponsorship: $5000. Gold Sponsorship: $2500. Silver Sponsorship: $1500. Bronze Sponsorship: $1000. Exhibit Table Top is $250 however is complimentary for Platinum sponsors.

This forum is intended to bring Hawaii’s 9-1-1 community together in one place to gain vision, insight, and education on the statewide new advanced 9-1-1 IP enabled technology infrastructure. The forum will allow the State of Hawaii Enhanced 9-1-1 Board, counties, and the public safety community to strategically take full advantage of these new advancements that are now possible to better serve the public. Attendees will gain an understanding of the new infrastructure now in place in Hawaii.

With more wireless and digital communications devices being utilized by the public at a rapid growth, offering capabilities like text messaging video can provide much more information to public safety in times of emergency. This forum will focus on national and the state of Hawaii efforts in the new IP world.

If you require an auxiliary aid or accommodation due to a disability, please contact 808-295-1584 (voice or text messaging) or email at apconenapacificchapter@gmail.com

Tentative Schedule of Events (updated 4/3/2014)

Monday, April 14, 2014

8:00am-9:00am Registration with Continental Breakfast

9:00am-9:30am Opening Remarks Enhanced 9-1-1 Board Chair and APCO/NENA Joint Pacific Chapter President

Daily Blessing

9:30am-10:30am State & Federal Policy in Deployment NG9-1-1

The panel will address federal and state level actions relating to NG9-1-1 that impact the State of Hawaii

Panel Moderator: Michael Amarosa, Vice President, Public Affairs, Intrado

Panel Members: Thera Bradshaw, Executive Director, State of Hawaii Enhanced
9-1-1 Board and 69th President International APCO, 13th President NENA

Erika Olsen, Senior Counsel, FCC Public Safety and Homeland Security Bureau

George Rice, Executive Director, Industry Council for Emergency Response Technologies - iCERT

10:30am-12:00pm Next Generation 9-1-1 Panel

The State of Hawaii currently serves as a national model for the deployment of NG9-1-1. The panel will discuss the challenges of deployment and the opportunities derived when a strong partnership is created in order to achieve a statewide NG9-1-1 system.

Panel Moderator: Brian Fontes, Chief Executive Officer, National Emergency Number Association

Panel Members: Tim Jenkins, Vice President & General Manager, Wireline Division, Intrado

Don Bustamante, Director, Sales & Marketing, Exacom

Travis Ing, Sergeant, Communications Division, Hawaii County

Ben Morgan, Vice President, Customer Care and Network Reliability, Hawaiian Telcom

John Rockwell, State of Alaska 9-1-1 Coordinator, and member of the National State Administrators
Association (NASNA)

12:15pm-1:00pm Luncheon – Erika Olsen, Senior Counsel, FCC Public Safety and Homeland Security Bureau

1:00pm-2:00pm Governor Neil Abercrombie, NG9-1-1 Awards and National Telecommunicators Week
Proclamation

Mayor Alan Arakawa, Mayor Kirk Caldwell, Mayor Bernard Carvalho, and Mayor William
“Billy” Kenoi, National Telecommunicators Week Proclamation

APCO/NENA Joint Pacific Chapter Recognition and Award Presentations

Watson Furniture and Pacific Wireless Communications Console Drawing

2:00pm-3:30pm NG9-1-1 Security

This session will provide an overview of NG9-1-1 security and best practices to be considered to ensure a safe and secure 9-1-1 network. The panelists will discuss overall security considerations including denial of service measures, network, logical security, and data security.

Panel Moderator: Steve Ambrosini, Executive Director, IJIS Institute

Panel Members: Jamie Barnett, Partner, Venable LLC, former FCC Bureau Chief
Homeland Security and Public Safety Bureau

Sonny Bhagowalia, State of Hawaii Governor’s Chief Advisor on Technology and Cyber-Security

Curt Aubley, North American Vice President & Chief Technology Officer, Intel Security, McAfee

Tony Dow, Lead Security Engineer, Managed Services, Hawaiian Telcom

Darrin Reilly, Chief Operating Officer, TriTech

Henry Unger, President and Owner, Hitech Systems

3:30pm-4:30pm APCO/NENA Joint Pacific Chapter Meeting

4:30pm Forum Officially Ends

4:30pm-6:30pm Exhibits Open with Hawaiian History and Island Music

Tuesday, April 15, 2014

8:00am-9:30am Exhibits Open with Continental Breakfast

9:30am-10:30am Keynote: Martin Buser – Champion of Sled Dog Racing and Iditarod Race Winner.

Martin began mushing at age seventeen in

Switzerland

. In 1979 he relocated to Alaska to train and raise sled dogs. He entered his first Iditarod in 1980 and has been in every race since 1986. Out of thirty Iditarod’s, Martin Buser has won the event four times. Martin’s sense of humor and positive outlook makes him an inspiring motivational speaker.

10:30am-11:30am NG9-1-1 Data and GIS

Device-provided location information is more important than ever in the growing wireless environment and will be required to accurately route 9-1-1 calls using GIS data. This session will cover the basic of NG9-1-1 GIS system and added features that one can expect when spatially routing calls.

Panel Moderator: John Rockwell, State of Alaska 9-1-1 Coordinator

Panel Members: Eric Butler, Pictometry District Manager, Hawaii/California

Tony Ramirez, Technical Programs Manager, Akimeka, LLC

Paul McLaren, Director of Support Engineering, Intrado

11:30am-12:30pm Public Education for the State of Hawaii on NG9-1-1

This panel is made up of public and private sector experts discussing the requirements, scope, and goals for educating the public on NG91-1 in Hawaii.

Panel Moderator: To Be Determined

Panel Members: John Cummings, Senior Planner, Time Warner Cable

Robert Gonzales, State of Texas 9-1-1 Program Director

Randall Lewis, 9-1-1 Director, Washington County, Tennessee

Kenison Tejada, Vice President, APCO/NENA Joint Pacific Chapter

12:30-1:30pm Luncheon – US Congressional member Homeland Security Committee, State of Hawaii Representative Tulsi Gabbard via video

1:30pm-2:15pm NG9-1-1 Accessibility

The Department of Justice has clearly placed accessibility as a priority for NG9-1-1 and The Federal Communications Commission has also updated its rules to accommodate the new technologies improving access to 9-1-1 for the deaf, hard of hearing, and other groups that cannot access 9-1-1 through traditional voice communications.

Panel Moderator: Toni Dunne, External Affairs Manager, Intrado

Panel Members: Mitchel Forney, Brand Manager, Voiance, iCERT Board member

Kristine Pagano, MPA, Communications Access Specialist, Disability and Communication Access
Board, State of Hawaii DOH

Richard Ray, Department on Disability, City of Los Angeles

2:15-3:00pm Text to 9-1-1

The panel will discuss how SMS texting to 9-1-1 works along with the PSAP training needs for efficiently handling Text to 9-1-1 calls for emergency assistance. Through recent rule making by the FCC and partnerships with the four major wireless carriers the wireless industry has committed to making text to 9-1-1 available by May of this year. The panel will also discuss the coordinated effort for statewide Text to 9-1-1 in Hawaii.

Panel Moderator: Ken Hensarling, Director of Business Product Management, Hawaiian Telcom

Panel Members: Roy Irei, General Manager, T-Mobile

Paul McLaren, Director Sales Engineering, Intrado

Erika Olsen, Senior Counsel, FCC Public Safety and Homeland Security Bureau

Steven Schutte, Government Account Manager, Verizon Wireless

3:00-3:15pm Break

3:15-4:00pm PSAP Round Table State of Hawaii next Steps for NG9-1-1

This session is interactive for all attendees and intended for the State of Hawaii PSAP’s and vendor partners to discuss next technological steps for Hawaii as part of the statewide NG9-1-1 plan. Discussions will include video, pictures, and expanded data as new capabilities that NG9-1-1 brings to Hawaii and a natural process following the deployment of text. The panel will discuss necessary technological, operational, and policy/procedures changes.

Panel Moderators: Mary Boyd, Vice President, External Affairs, Intrado

Thera Bradshaw, Executive Director, State of Hawaii Enhanced
9-1-1 Board and 69th President International APCO, 13th President NENA

Travis Ing, Sergeant, Hawaii Police Department

Ben Morgan, Executive Director Customer Care, Hawaiian Telcom

Sean Naito, Major, Honolulu Police Department

Davlynn Racadio, Supervisor, Maui Police Department, APCO/NENA Joint Pacific Chapter President

Tony Ramirez, Technical Programs Manager, Akimeka LLC

4:00pm Closing Remarks APCO/NENA Joint Pacific Chapter Officers

Forum Hotel Information

Waikiki Beach Marriott Resort and Spa

APCO/NENA Joint Pacific Chapter has negotiated a special room rate at the hotel where the Forum will be held.

CONFERENCE ROOM BLOCKS

Limited sleeping rooms available. Resort fee optional. Rate includes wireless Internet access in guest room. Rate is based upon single/double occupancy. Charges for additional person are $50.00 per person night, except that there is no additional charge for children (17 years old and under) when accompanied by a paying adult. Hotel room rates are subject to applicable hotel tax (currently 13.962%) in effect at the time of check-in. Hawaii state excise tax is currently 4.712%.

Out-of-State block / “Ride the 911 Wave #1 (Group Code: YB1)”: 4/13 (check-in), 4/14, 4/15, 4/16 (check-out), 2014 --- Book your group rate: APCO / NENA Joint Pacific Chapter Conference >>

Local (Kamaaina) block / ”Ride the 911 *KAMA (Group Code: YB2)”: 4/14 (check-in), 4/15 (check-out), 2014 --- Book your group rate: APCO / NENA Joint Pacific Chapter Conference >> Must be a Resident of the State of Hawaii with a valid picture identification issued by the State.

IMPORTANT: Making reservations to check-in prior to one of the start dates or check-out after one of the end dates, call Marriott reservations directly at 1-(800)-367-5370 or (808)-922-6611. Give Marriott reservations the respective room block name: Out-of-state guests --- Ride the 911 Wave #1 (Group Code: YB1); and Local (Kamaaina) guests --- Ride the 911 *KAMA (Group Code: YB2).

Conference Registration

If you would like to attend the Ride the 911 Wave into the 21st Century Forum which will be held on Monday, April 14 and Tuesday, April 15, 2014, please click on the link below and complete the on-line registration form by April 6, 2014 date. If you have any questions or special needs please e-mail us at apconenapacificchapter@gmail.com.

Payment to attend the conference ($300.00 in check or cash) will be due on the day of the conference when you check in at the Registration table.

Click here to register

Thank you for registering for the Ride the 911 Wave into the 21st Century Forum and we look forward to seeing at the Waikiki Beach Marriott Resort and Spa.