Tentative Schedule of Events (updated 4/3/2014)

Monday, April 14, 2014

8:00am-9:00am        Registration with Continental Breakfast

9:00am-9:30am        Opening Remarks Enhanced 9-1-1 Board Chair and APCO/NENA Joint Pacific Chapter President

Daily Blessing

9:30am-10:30am      State & Federal Policy in Deployment NG9-1-1

The panel will address federal and state level actions relating to NG9-1-1 that impact the State of Hawaii

. 

Panel Moderator:     Michael Amarosa, Vice President, Public Affairs, Intrado

Panel Members:       Thera Bradshaw, Executive Director, State of Hawaii Enhanced
9-1-1 Board and 69th President International APCO, 13th President NENA

Erika Olsen, Senior Counsel, FCC Public Safety and Homeland Security Bureau

George Rice, Executive Director, Industry Council for Emergency Response Technologies - iCERT

10:30am-12:00pm    Next Generation 9-1-1 Panel

The State of Hawaii currently serves as a national model for the deployment of NG9-1-1.  The panel will discuss the challenges of deployment and the opportunities derived when a strong partnership is created in order to achieve a statewide NG9-1-1 system.

Panel Moderator:     Brian Fontes, Chief Executive Officer, National Emergency Number Association

Panel Members:       Tim Jenkins, Vice President & General Manager, Wireline Division, Intrado

                                    Don Bustamante, Director, Sales & Marketing, Exacom

                                    Travis Ing, Sergeant, Communications Division, Hawaii County      

                                    Ben Morgan, Vice President, Customer Care and Network Reliability, Hawaiian Telcom

                                    John Rockwell, State of Alaska 9-1-1 Coordinator, and member of the National State Administrators
                                    Association (NASNA)

12:15pm-1:00pm      Luncheon – Erika Olsen, Senior Counsel, FCC Public Safety and Homeland Security Bureau

1:00pm-2:00pm        Governor Neil Abercrombie, NG9-1-1 Awards and National Telecommunicators Week
                                    Proclamation

                                    Mayor Alan Arakawa, Mayor Kirk Caldwell, Mayor Bernard Carvalho, and Mayor William
                                    “Billy” Kenoi, National Telecommunicators Week Proclamation

                                    APCO/NENA Joint Pacific Chapter Recognition and Award Presentations

                                    Watson Furniture and Pacific Wireless Communications Console Drawing

2:00pm-3:30pm        NG9-1-1 Security

This session will provide an overview of NG9-1-1 security and best practices to be considered to ensure a safe and secure 9-1-1 network.  The panelists will discuss overall security considerations including denial of service measures, network, logical security, and data security.

Panel Moderator:     Steve Ambrosini, Executive Director, IJIS Institute

Panel Members:       Jamie Barnett, Partner, Venable LLC, former FCC Bureau Chief
                                    Homeland Security and Public Safety Bureau             

                                    Sonny Bhagowalia, State of Hawaii Governor’s Chief Advisor on Technology and Cyber-Security

                                    Curt Aubley, North American Vice President & Chief Technology Officer, Intel Security, McAfee

                                    Tony Dow, Lead Security Engineer, Managed Services, Hawaiian Telcom

                                    Darrin Reilly, Chief Operating Officer, TriTech

                                    Henry Unger, President and Owner, Hitech Systems

3:30pm-4:30pm        APCO/NENA Joint Pacific Chapter Meeting

4:30pm                       Forum Officially Ends

4:30pm-6:30pm        Exhibits Open with Hawaiian History and Island Music     

Tuesday, April 15, 2014

8:00am-9:30am        Exhibits Open with Continental Breakfast

9:30am-10:30am      Keynote:  Martin Buser – Champion of Sled Dog Racing and Iditarod Race Winner. 

Martin began mushing at age seventeen in Switzerland.  In 1979 he relocated to Alaska to train and raise sled dogs.  He entered his first Iditarod in 1980 and has been in every race since 1986.  Out of thirty Iditarod’s, Martin Buser has won the event four times.  Martin’s sense of humor and positive outlook makes him an inspiring motivational speaker.

10:30am-11:30am    NG9-1-1 Data and GIS

Device-provided location information is more important than ever in the growing wireless environment and will be required to accurately route 9-1-1 calls using GIS data.  This session will cover the basic of NG9-1-1 GIS system and added features that one can expect when spatially routing calls.

Panel Moderator:     John Rockwell, State of Alaska 9-1-1 Coordinator

Panel Members:       Eric Butler, Pictometry District Manager, Hawaii/California

                                    Tony Ramirez, Technical Programs Manager, Akimeka, LLC

                                    Paul McLaren, Director of Support Engineering, Intrado

11:30am-12:30pm    Public Education for the State of Hawaii on NG9-1-1

This panel is made up of public and private sector experts discussing the requirements, scope, and goals for educating the public on NG91-1 in Hawaii.

Panel Moderator:     To Be Determined

Panel Members:       John Cummings, Senior Planner, Time Warner Cable

Robert Gonzales, State of Texas 9-1-1 Program Director

                                    Randall Lewis, 9-1-1 Director, Washington County, Tennessee

                                    Kenison Tejada, Vice President, APCO/NENA Joint Pacific Chapter          

12:30-1:30pm            Luncheon – US Congressional member Homeland Security Committee, State of Hawaii Representative Tulsi Gabbard via video

1:30pm-2:15pm        NG9-1-1 Accessibility

The Department of Justice has clearly placed accessibility as a priority for NG9-1-1 and The Federal Communications Commission has also updated its rules to accommodate the new technologies improving access to 9-1-1 for the deaf, hard of hearing, and other groups that cannot access 9-1-1 through traditional voice communications. 

Panel Moderator:     Toni Dunne, External Affairs Manager, Intrado

Panel Members:       Mitchel Forney, Brand Manager, Voiance, iCERT Board member

                                    Kristine Pagano, MPA, Communications Access Specialist, Disability and Communication Access
                                    Board, State of Hawaii DOH

                                    Richard Ray, Department on Disability, City of Los Angeles

2:15-3:00pm              Text to 9-1-1

The panel will discuss how SMS texting to 9-1-1 works along with the PSAP training needs for efficiently handling Text to 9-1-1 calls for emergency assistance.  Through recent rule making by the FCC and partnerships with the four major wireless carriers the wireless industry has committed to making text to 9-1-1 available by May of this year.  The panel will also discuss the coordinated effort for statewide Text to 9-1-1 in Hawaii.

Panel Moderator:     Ken Hensarling, Director of Business Product Management, Hawaiian Telcom

Panel Members:       Roy Irei, General Manager, T-Mobile

                                    Paul McLaren, Director Sales Engineering, Intrado

                                    Erika Olsen, Senior Counsel, FCC Public Safety and Homeland Security Bureau

                                    Steven Schutte, Government Account Manager, Verizon Wireless

3:00-3:15pm              Break

3:15-4:00pm              PSAP Round Table State of Hawaii next Steps for NG9-1-1

This session is interactive for all attendees and intended for the State of Hawaii PSAP’s and vendor partners to discuss next technological steps for Hawaii as part of the statewide NG9-1-1 plan.  Discussions will include video, pictures, and expanded data as new capabilities that NG9-1-1 brings to Hawaii and a natural process following the deployment of text.  The panel will discuss necessary technological, operational, and policy/procedures changes.

Panel Moderators:   Mary Boyd, Vice President, External Affairs, Intrado    

Thera Bradshaw, Executive Director, State of Hawaii Enhanced
9-1-1 Board and 69th President International APCO, 13th President NENA

Travis Ing, Sergeant, Hawaii Police Department

Ben Morgan, Executive Director Customer Care, Hawaiian Telcom

Sean Naito, Major, Honolulu Police Department

Davlynn Racadio, Supervisor, Maui Police Department, APCO/NENA Joint Pacific Chapter President

Tony Ramirez, Technical Programs Manager, Akimeka LLC

4:00pm                       Closing Remarks APCO/NENA Joint Pacific Chapter Officers